Keith's Vw Parts & Svc Center

4.9 of 5 stars

2 reviews

502 1st Ave S, Nitro, WV 25143, us

(304) 722-5900

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	4.5/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

They keep a lot of parts in stock. They sell new and used parts. They've been in business for a long time. I've never heard one complaint from people who do business with them. A friend of mine was out at around 3 am and his car broke down. The owner came out at 3 am and towed his car to his shop for free. A new transmission was put in the car that day and he was only charged $400 for parts and labor.

Nov 13, 2009

I started going to Keith 15 years ago when I had a spark plug pop out. I initially had my car towed to the local dealer, who told me that I needed a $2000 cylinder head job. After cleaning up my undergarments from the accident caused by the preposterous estimate, I asked a buddy what to do and he steered me to Keith. Keith said "I'll helicoil that and have you going as soon as I can." I think the bill was around $40-60. That was after paying the dealer a $60 diagnostic fee and an extra $40 bucks to have the car towed to Keith's. I found out afterwards that Keith has the majority of the VW business in the Charleston area tied up because of the bad rep of the dealer, and because Keith is one honest, decent, and fair guy. And boy, he really knows VW's inside and out.

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