Colonial Exxon

  • 3.5 of 5 stars
7 reviews

1400 Bridge Rd, Charleston, WV 25314, us

(304) 342-1251


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Apr 23, 2007
Jack Campbell has been taking care of my vehicles for over 15 years and has always provided honest and competent service.
Oct 26, 1998
I've used Jack Campbell for 25 years. He knows his customers and he treats them right.
Mar 10, 2005
Not only do these guys work on most vehicles, they'll plow and salt your driveway in the winter...seriously.
Nov 02, 2008
Jack Campbell has been taking care of my cars and my mother's car for 25 years or so. They are great to work with, the help is polite and they have dropped us off where we needed to go when our car was in the shop. You can't beat Jack's business for honesty and integrity. We still have multiple cars worked on there when needed as well as state inspections, oil changes and other general maintenance.
Jan 28, 2011
So they did a brake job on my '95 Suzuki Sidekick. Within 2 days the brakes were heating up, smoking and geting the wheels really hot. I returned and good ol' Jack told me that was normal. A few months later I was stranded because the brakes it cost another $500 to repair. Thanks for nothing-and I'll gladly repeat this to everyone.
Nov 07, 2011
Jul 23, 2012
  • HondaLover
I asked Colonial Exxon to check my battery because I was taking a trip out West and would be in the desert and isolated. They told me it needed to be replaced and acted annoyed I didn't get it replaced by them. I took it to the Honda dealer and Walmart and both said it did NOT need to be replaced. I completed the 6 week trip out West without a problem with the battery. I have lost confidence in Colonial. I left a message for Jack to call me, but that didn't happen. Prior to this I was very happy with their advice and service.

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