Paul Service
N63w23991 Main St, Sussex, WI 53089, us
(262) 246-6995
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About this shop
- Hours
- Specialties
- Specializes in Air Conditioning workSpecializes in Brakes and MufflersSpecializes in Radiator work
- Loaners
- No
- Notes
Score card
They are always honest | 4.3/5 |
They are competent | 4.3/5 |
Their repair price is reasonable | 3.9/5 |
They complete the work in a timely manner | 4.4/5 |
They respond well when they screw something up | 3.2/5 |
They take the time to explain the problems and necessary repairs | 4.0/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 4.3/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.3/5 |
The shop is located in a safe neighborhood | 5.0/5 |
The hours of operation are convenient for customers | 4.5/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 2.6/5 |
Reviews
Aug 15, 1998
The question about how they respond to screwing things up is not relevant as they have never screwed things up. This is a second generation shop that does it all right. Including making the customers feel like they are the really important. I've been going to this shop for several years and they have never failed me, even with my old vehicle.
Jan 05, 2006
They do excellent work at reasonable prices. Although I've
just discovered them and been there only once, I can say
that they are head and shoulders above the local Ford
dealer!
Jan 22, 2004
Great small shop in "downtown" Sussex. They even have a racing team, too! Don't be fooled by lack of office "curb appeal" or "corporate office" look -- they do a good job of fixing cars. Don't plan on sitting in their waiting room -- go to the local library across the street or to the coffee shop down the block.
Aug 11, 2005
PJ's is a great local repair shop. I was the first to
visit, then my wife, and, as they started driving, my kids
are taking their cars in. Very friendly, very open about
explaining the problems and best solutions and at very
competitive rates. Very good with women - when my wife
wasn't sure about a repair they did, PJ took the time to
take the car out with her so she could explain and
demonstrate what was bothering her. Also very reasonable
and quick response when the car has to be towed. I'd
recommend PJ's in a heartbeat to anyone who asked (and some
that don't).
Dec 24, 2005
These guys are competent, honest and fair priced. I always
feel good about my decision to trust them with my vehicles.
Jul 15, 2007
Paul's were amazingly professional and timely. PJ You
Rock !!!
Nov 07, 2011
Nov 07, 2011

Geocoding courtesy of USC Spatial Sciences Institute