Dick's Twin Ports Transmission

  • 5.0 of 5 stars
3 reviews

317 Tower Ave, Superior, WI 54880, us

(715) 392-2407


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 23, 2004
I just moved from N.C. to Superior in January 2004 to start a new job. A couple days after I arrived, I started my car, heard horrific noises, and could not seem to get it to go into gear. Thinking it was the transmission, I asked around and had it towed to Dick's. They looked at it quickly and got back to me the next day, as promised. Expecting to hear the worst, I was relieved that the transmission was just fine and the sound I had heard was apparently normal for a fairly old car subjected to the insane temperatures up here. They didn't charge me a dime. Kraut was the person I dealt with, and he was super friendly and nice and made some suggestions about engine maintenance that were really helpful to a southerner like myself ignorant about sub-zero driving. A good experience all the way around.
May 11, 2004
I have a daughter in a expensive private college in Duluth MN and live 200 miles west. I gave her a 1993 ES-300 Lexus for transportation, because it would forgive driving mistakes better than anything else I could afford. It is a rare thing to see in the great north and hard to get service for. The seal inside the left axle was damaged when the two axles were replaced by a local garage. The car was picked up by my daughter and drove to Duluth, it lost 5 quarts of fliud and refused to move when she went to use it two days later. They towed it in, put 5 quarts of fliud in it and tested it. Drained and flushed the transmission, replaced the seal and a damaged boot, removed the pan and checked for a burnt smell, and tested before returning it to my daughter. The charge was $248.00 for everything. I was a perfect target for overcharging and basically felt there was nothing I could do but pay up to $2000.00 for a repair. I located them in the yellow pages and took care of everything over the phone. You can call "Kraut" or "Dale" and feel you will receive quality treatment.
Feb 19, 2011
I have always heard stories about shady transmission shops. I wouldn't hesitate take a car back to them again. Great work. Very upfront.

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