Andy's Auto Service

  • 5.0 of 5 stars
1 reviews

641 2nd Ave S, Onalaska, WI 54650, us

(608) 781-0668


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Aug 19, 2005
Andy has been working on our automobiles for 4 years. One reason I have always stayed with him is that he is completely honest. Especially when we had a couple of cars that had to be "let go." Andy not only gave us the straight poop but researched and recommended the most reliable used models of the ones we were looking at as replacements. He also immediately offered to do a test drive on any of our possible purchases to check if it was a good buy. Being a teacher, I also appreciate the thorough explanations he gives for any problems or concerns he has for our vehicles. This always makes an owner feel more secure than going to a big shop and being run through the checkout line. Finally, Andy never assumes he knows everything but continues to research and learn. One of my vans (a 97' Windstar -- one of those silent lemons that sneak up on you and squirt a sour $900 bill on you every now and then when you least expect it -- teasing you and letting you think, "Yeah, I could hold on to this bugger for one more year.")so where was I -- oh yeah this van had some major intake issues that seemingly could not be resolved since the engine light continued to come on. Andy spent a week on the van taking it all apart, calling a friend, and finding out the problem. Fearing the bill I was pleasantly pleased to see it wasn't too bad. I had to ask why and he simply said, "Let's just call most of the labor a learning experience." Now where do you get workmanship like that. (by the way, Andy is not a relative, not a neighbor, is not my religious affiliation, but he works on my vehicles and I like him.)

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