Auto Haus, Yakima WA

5.0 of 5 stars

1 reviews

2012 Fruitvale Blvd, Yakima, WA 98902, us

(509) 575-5520

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About this shop

Hours
Specialties: Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

Jim, the owner, is a local guy who has taken car of my various cars for over 20 years. He and his staff have are friendly, helpful and committed to making sure my car runs well. They have worked me in when I have an emergent problem (like temporarily duct-taping a piece of the undercarriage on that started dragging on the ground just as I was leaving for Seattle). I trust them so much, I once had my car towed back to Yakima from Seattle (150 miles) when it quit running the day I was taking my daughter to college (sigh). It turned out to only be that the serpentine belt had slipped off, but it was worth the trip.

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