N.W. Import Specialists Inc.

  • 3.5 of 5 stars
6 reviews

11813 NE Highway 99, Vancouver, WA 98686, us

(360) 546-0808


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
Apr 27, 2005
I went to this shop to get my timing belt changed. They had the lowest quote of three garages I went to. They took me to my office (5 miles away) and picked me up at the end of the day. They were friendly and honest. They specialize in Japanese makes.
Jan 25, 2006
I have three Subarus and these guys have worked on them for more than five years. I have NEVER had a problem with any work that they have performed. They are always willing to explain the reasons for the work that they do, and their prices are very reasonable. When I have something that requires a simple 5 minute adjustment (with no new parts needed), they can usually work me into their schedule and it is often done gratis. They are open strictly business hours, 8-5 M-F, but they are willing to work out just about any kind of before/after hours drop off/pickup deal you like.
Jun 08, 2005
After forgetingto put oil back in the engine after a timingblet/oilpump replacement... They replaced my 123K mile motor with a 30k used Janaese motor with a warrenty AND paid for a rental car for a couple of weeks while they got an engine installed.
Nov 07, 2011
Aug 10, 2011
I really trust this place, and after several years of taking my Subaru there, am entirely happy with them.

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