Lake City Auto Works

  • 5.0 of 5 stars
1 reviews

2825 Ne 120th St, Seattle, WA 98125, us

(206) 364-7180


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Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Apr 04, 2009
The guys at Lake City Auto Works are extremely friendly. Being a female, I'm always wary of having to talk to mechanics, assuming they'll think I'm stupid or gullible and try to upsell me at every opportunity. I've never had that experience here. Both times they worked on our cars, they provided us with a very clear, up front estimate before working on anything, didn't pressure us into making the repairs at all, and even told us if the repairs could hold off a while. One of the times, they found some other repairs that could have been done, and instead of giving us scare tactics, they plainly wrote up each repair quote for us and sent us home with the information so we could decide when it was right for us to get them done. Just the other day, I feared my car's clutch was on the fritz, so I called and the guy gladly talked to me over the phone, gave me a quote, and talked with me reasonably about whether or not I should bother fixing the clutch on my 89 Corolla. All in all, they're friendly, honest people, and I would trust them with any car.

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