Bay's Auto Repair Service
5015 14th Ave NW, Seattle, WA 98107, us
(206) 783-5670
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
They are always honest | 4.9/5 |
They are competent | 4.6/5 |
Their repair price is reasonable | 4.6/5 |
They complete the work in a timely manner | 4.3/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 4.5/5 |
They treat male and female customers in the same manner | 4.7/5 |
They are always honest | 4.9/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.5/5 |
The shop is located in a safe neighborhood | 4.0/5 |
The hours of operation are convenient for customers | 4.5/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.4/5 |
Reviews
May 18, 1997
This shop is run by two Vietnamese expatriates. Really nice gentle friendly people. They don't speak fluent English, but they know enough to communicate about your car's ailment. They don't have high tech equipment, but they seem to be able to repair any problem. Their prices are very reasonable. They are open from dawn to dusk - it seems 6 days a week. I suggest people swing by and see them before they give the y any work. Don't expect a tidy tilly type of operation - but just hard working mechanics. We met them late one night when we were trying to repair the driver's side window. We stopped by their shop as one of the owners was getting into his car after a long day. We were looking for advice on what to do about the window. He spent a good 15 minutes telling us how to fix the problem. We offered some money but he refused. We have had two repairs made and both times we have been happy with the service and the prices. Their specialty seems to be older Hondas and Toyotas.
Aug 02, 2000
- N/A
These guys were great! I took my trust '84 Toyota Corolla which died if it weren't started every couple of days. They tested the alternator and charged up my battery. It was done in 20 minutes and they only charged me $10 !!! He also suggested I go down to Schucks and have the battery load tested which I did for free!
Mar 16, 2001
I first took my care to them about a year ago based on the comments on this site; the comments were all spot-on! It's nice to find trustworthy mechanics in a convenient (at least for the bus) location.
Jun 08, 2004
These guys have been great! They've kept my 89 Accord with
200+k going for minimal expense. They always diagnose the
problem on the spot and tell me a range of costs the
repair will be, depending on what they find. After four
visits, the problem has always turned out to be the
cheapest possible scenario. They always have my car fixed
the same day, even though they seem extremely busy. They
always show you the failed part(s) and take the time to
explain the problem. Very satisfied so far.
May 06, 2004
This is a review with a 3 yr service history read on a make
your own conclusion (written in JAN 2004). After having
tried "BAY NGUYEN" for the last 3 years for my two cars. In
2001 my 90 Camry new clutch installation, for 1/3 the dealer
price, it is still running great. Followed with regular
maintenance/advice for this car, 2 oil changes and one major
tune-up. Each time I had taken the car to other Auto shop
(AAA approved) chains for price comparison and recommended
work. I got costly and wide array of advice focused at
inducing fear... u know the story. When I asked BAY about
these very issues he not only explained why it was not
necessary to fix that, he fixed the original problem in time
and very reasonably. I have gradually learnt to trust this
mechanic (YES! can you believe it). So I decided to take my
other car 89 BMW for repair, I not only got good service for
my tuneup at a 3rd of reputed BMW repair shop with same
spares used. My BMW is running(purring) the best since I
have had it. After 3 previous expensive exclusive BMW
services shops having serviced it prior to him. His shop
does focus on Japanese models , please be patient with the
phone, he does not have fancy front office or staff, usually
he has to stop his work and come to phone. Also his English
is understandable if you are patient.
Nov 07, 2011
Nov 06, 2005
I've been bringing my '97 Camry here for almost 2 years,
after reading recommendations here. The first time I brought
my car here I had a new timing belt installed, new water
pump, transmission flushed, and new front strut mounts put
in. The cost was $500 less than the quote I got from my
usual shop. He did a great job, and did a thorough job of
showing me everything he did. He saved all the old parts to
show me their condition. I have since brought the Camry back
several times for more minor repairs, and have been very
pleased. The last time I brought the car in I told him it
needed new brakes. They were making a lot of noise. He
ordered the parts the day before, but when I brought the car
in, he took one look at the brakes and said they are fine.
He cleaned up the rotors and calipers and the noise went
away. NO CHARGE! Communication can be a little hard at
times. I just ask him to repeat himself, and he we get
through. I highly recommend him.
Feb 01, 2006
Honest and capable mechanics are nearly impossible to
find. And these guys are completely honest, competent,
nice, reasonably priced. These guys are great. I trust
them completely and they take care of me and my piece of
junk car. I'm thrilled I was refered to them.
Feb 12, 2006
My '94 Corolla had passed the magic 60,000 miles when the
timing belt is supposed to be replaced. One of the mechanics
at Bay's almost talked me out of it, said that the timing
belts on Toyotas usually last longer than that and no engine
damage occurs if it breaks. I need the car available at all
times for family emergencies, so I made an appointment for 5
days later.
The car was ready to go before the day was out. For $480,
they replaced the belt, water pump, cam seal, crank seal and
valve cover gasket. Apparently these additional items would
likely fail before the next timing belt replacement comes
around.
These folks are absolutely amazing!! They also work on other
foreign and domestic brands.

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