Bay's Auto Repair Service

  • 4.7 of 5 stars
9 reviews

5015 14th Ave NW, Seattle, WA 98107, us

(206) 783-5670


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 18, 1997
This shop is run by two Vietnamese expatriates. Really nice gentle friendly people. They don't speak fluent English, but they know enough to communicate about your car's ailment. They don't have high tech equipment, but they seem to be able to repair any problem. Their prices are very reasonable. They are open from dawn to dusk - it seems 6 days a week. I suggest people swing by and see them before they give the y any work. Don't expect a tidy tilly type of operation - but just hard working mechanics. We met them late one night when we were trying to repair the driver's side window. We stopped by their shop as one of the owners was getting into his car after a long day. We were looking for advice on what to do about the window. He spent a good 15 minutes telling us how to fix the problem. We offered some money but he refused. We have had two repairs made and both times we have been happy with the service and the prices. Their specialty seems to be older Hondas and Toyotas.
Aug 02, 2000
  • N/A
These guys were great! I took my trust '84 Toyota Corolla which died if it weren't started every couple of days. They tested the alternator and charged up my battery. It was done in 20 minutes and they only charged me $10 !!! He also suggested I go down to Schucks and have the battery load tested which I did for free!
Mar 16, 2001
I first took my care to them about a year ago based on the comments on this site; the comments were all spot-on! It's nice to find trustworthy mechanics in a convenient (at least for the bus) location.
Jun 08, 2004
These guys have been great! They've kept my 89 Accord with 200+k going for minimal expense. They always diagnose the problem on the spot and tell me a range of costs the repair will be, depending on what they find. After four visits, the problem has always turned out to be the cheapest possible scenario. They always have my car fixed the same day, even though they seem extremely busy. They always show you the failed part(s) and take the time to explain the problem. Very satisfied so far.
May 06, 2004
This is a review with a 3 yr service history read on a make your own conclusion (written in JAN 2004). After having tried "BAY NGUYEN" for the last 3 years for my two cars. In 2001 my 90 Camry new clutch installation, for 1/3 the dealer price, it is still running great. Followed with regular maintenance/advice for this car, 2 oil changes and one major tune-up. Each time I had taken the car to other Auto shop (AAA approved) chains for price comparison and recommended work. I got costly and wide array of advice focused at inducing fear... u know the story. When I asked BAY about these very issues he not only explained why it was not necessary to fix that, he fixed the original problem in time and very reasonably. I have gradually learnt to trust this mechanic (YES! can you believe it). So I decided to take my other car 89 BMW for repair, I not only got good service for my tuneup at a 3rd of reputed BMW repair shop with same spares used. My BMW is running(purring) the best since I have had it. After 3 previous expensive exclusive BMW services shops having serviced it prior to him. His shop does focus on Japanese models , please be patient with the phone, he does not have fancy front office or staff, usually he has to stop his work and come to phone. Also his English is understandable if you are patient.
Nov 07, 2011
Nov 06, 2005
I've been bringing my '97 Camry here for almost 2 years, after reading recommendations here. The first time I brought my car here I had a new timing belt installed, new water pump, transmission flushed, and new front strut mounts put in. The cost was $500 less than the quote I got from my usual shop. He did a great job, and did a thorough job of showing me everything he did. He saved all the old parts to show me their condition. I have since brought the Camry back several times for more minor repairs, and have been very pleased. The last time I brought the car in I told him it needed new brakes. They were making a lot of noise. He ordered the parts the day before, but when I brought the car in, he took one look at the brakes and said they are fine. He cleaned up the rotors and calipers and the noise went away. NO CHARGE! Communication can be a little hard at times. I just ask him to repeat himself, and he we get through. I highly recommend him.
Feb 01, 2006
Honest and capable mechanics are nearly impossible to find. And these guys are completely honest, competent, nice, reasonably priced. These guys are great. I trust them completely and they take care of me and my piece of junk car. I'm thrilled I was refered to them.
Feb 12, 2006
My '94 Corolla had passed the magic 60,000 miles when the timing belt is supposed to be replaced. One of the mechanics at Bay's almost talked me out of it, said that the timing belts on Toyotas usually last longer than that and no engine damage occurs if it breaks. I need the car available at all times for family emergencies, so I made an appointment for 5 days later. The car was ready to go before the day was out. For $480, they replaced the belt, water pump, cam seal, crank seal and valve cover gasket. Apparently these additional items would likely fail before the next timing belt replacement comes around. These folks are absolutely amazing!! They also work on other foreign and domestic brands.

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