Genesis Auto Incorporated

  • 5.0 of 5 stars
3 reviews

124 W 1st Ave, Kennewick, WA 99336, us

(509) 582-6544


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Specializes in Brakes and Mufflers
Specializes in Radiator work
Guarantees all work for at least 1 month or 1000 miles
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Feb 11, 2007
We have 2 Lexus and they are wonderfully honest They only work on Lexus and Toyotas and are very qualified. They ONLY do what is necessary and never come up with things that DO NOT need repair. They have also recommended mechanics for our GM Yukon.
Aug 02, 2008
I began going to Jeff and Brad about a dozen years ago. They have been totally honest and upfront in all the repairs they have done on my Toyotas. Their diagnoses and repairs have been spot on. I have even bought two Camry's from them for my college students that they have fixed up. Both cars have run flawlessly. They are the best mechanics, I have ever come across. I recommend them unreservedly.
Jan 02, 2011
We have been taking our Toyota autos to Genesis for over 10 years. We had a few times when we went to them with a problem (like stuck windshield wipers), it turned out to be a minor issue, they took care of the problem in just a few minutes, and didn't charge me. We found Genesis through a friend after the local Toyota dealer gave us a quote of a couple hundred dollars to fix the wiper problem. We drove that vehicle for another several years after the quick trip to Genesis and never had another problem with the wipers.

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