Juanita Firs 76, East Seattle WA

4.9 of 5 stars

2 reviews

13701 100th Ave NE, East Seattle, WA, us

(425) 821-2345

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About this shop

Hours
Specialties
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.5/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	4.5/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.5/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.0/5

We've been taking all our cars to Juanita Firs for 10 years now. 99 percent of the experiences have been good, and recently, when they did a repair that turned out to have no bearing on the actual problem (turns out I needed a new transmission, which they missed) they refunded the labor costs. Other positives: They are open early in the morning until late at night; you can grab a Metro bus right there; they always call and explain things before starting any work; and I never have that I-just-got-hosed feeling I get with other shops.

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