Paul's Auto Service

  • 5.0 of 5 stars
3 reviews

128 Happy St, Virginia Beach, VA 23452, us

(757) 486-1575


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Has ASE certified mechanics
Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Feb 27, 2001
Dennis Massey just started working there in September 2000 after working at Saturn of Va. Beach for almost 10 years and has been fixing cars for over 30 years, so he has quite a bit of knowledge. He is a very honest technician and has a following of customers. I don't think anyone who takes his car there to be repaired will be disappointed.
Oct 16, 2003
I have used their service on several ocasions for repairs ane was always very satisified with the work done. They were cheaper than car dealers. During one problem that the chevrolet dealer told me would cost several hundred $$ i went to Pauls and told me that is was only condensation from the temperature and weather conditions. When the weather changed the condition went away. Recently I had an electrical problem I couldn't locate and took my truck there. Dennis asked if he could help me with anything. I told himm the problem and he said as soon as he directed another vehicle on a rack he would help me. He found a blown fuse and only charged $1 for the fuse. I offered him a $5 tip and he refused. That to me ment more than anything to show how honest they are.
Dec 17, 2008
Having always gone to the same auto shop for 7 years, when I moved to Virginia Beach and quickly came to the realization that I couldn't drive 150 miles to get my car serviced. Paul's is the next best thing. Since I am usually the one to take my husband and I's cars to be serviced, it was important to me that I not feel taken advantage of. Paul's is great- the prices are 100% reasonable, they are trustworthy, and do great work. Definitely recommend.

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