JBs Auto, Virginia Beach VA

4.6 of 5 stars

1 reviews

4843 Potomac Street, Virginia Beach, VA 23462, us

(757) 473-0299

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About this shop

Hours
Specialties: Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	3.0/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	N/A
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	3.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

John and his staff are the epitome of an honest repair shop; you can take your car there and have them ride around the block to check out that "funny noise" and get a quick opinion as to the urgency of the repair. I once called John on July 3rd with a dead starter and explained (in a bit of a panic) that I was on my way to a vacation (car loaded!) when this happened. Within 15 minutes John arrived with his tow truck and returned to his shop to begin working under the vehicle in the parking lot with the front end still lifted by the running tow truck in an effort to salvage my trip (Did I mention it was July 3rd in VA; HOT, HOT, HOT?). This is just one example of the service I have received from JB's Auto and I am sure the friends I have sent there could provide many more.

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