Gilbert's Automotive Incorporated
3702 Hull St, Richmond, VA 23224, us
(804) 232-3846
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 4.0/5 |
They complete the work in a timely manner | 5.0/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 4.0/5 |
They treat male and female customers in the same manner | 4.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.0/5 |
The shop is located in a safe neighborhood | 2.0/5 |
The hours of operation are convenient for customers | 4.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Sep 02, 1998
My 1985 Dodge Aries would not start when it was hot (like after stopping for an errand). Butch replaced two suspect parts, but neither cured the problem. Finally, he replaced the transmission safety interlock, which cured it, but he would not accept any payment. He's honest, honorable, and knows cars, especially the not-so-new out-of-warranty types.

Geocoding courtesy of USC Spatial Sciences Institute