Village Exxon
7100 Patterson Ave, Richmond, VA 23229, us
(804) 288-4065
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 4.8/5 |
| Their repair price is reasonable | 4.3/5 |
| They complete the work in a timely manner | 4.8/5 |
| They respond well when they screw something up | 4.7/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 4.5/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Nov 07, 2011
Dec 23, 1997
Does his best to save the customer money. Does NOT "throw parts" at the car untill it runs again....
Nov 07, 2011
Dec 12, 2006
I've had a Nissan pickup I've been taking to them for 5
years. They are the most RELIABLE and HONEST garage I've
ever worked with... the kind of place where I'll take it in
because I think it needs X repair, and they'll explain to me
why it really needs Y repair (which is cheaper than X). I
once had a problem with a sluggish engine and they did work
on it; when the problem wasn't solved I took it back and one
of their employees spent another 45 minutes getting it
right--at no charge! They're the best shop I've dealt with
in terms of letting customers know what needs to be repaired
and why, explaining the science behind it in layman's terms.
My only issue is they're so busy it's hard for them to
squeeze you in, but I still feel they're worth the wait.
Geocoding courtesy of USC Spatial Sciences Institute