Forest Automotive

  • 4.8 of 5 stars
3 reviews

1033 Rustic Village Rd, Jefferson, VA 24551, us

(434) 525-4933


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Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Road tests vehicles when appropriate
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 05, 2007
The first time I took my wife's Civic in for an oil change, I took it for granted they would use the recommended 5W/20 oil. When I picked up the car, I casually questioned what oil they used. Dave, the owner, said they use 10W/30 oil unless the customer asks for something else. He then offered to take the car back into the shop and replace the new oil with the proper weight, which he did. He then provided me a voucher equivalent in value to price I had paid for the oil change, despite my protestations that the voucher was not necessary!
Feb 19, 2008
I had a brake light go out right after they serviced my vehicle; I thought it was related but it turns out it wasn't. Didn't matter - they fixed it for free and, when it turned out to be a connection versus a burned out bulb, they fixed that for free also! Great place.
Sep 01, 2011
I have used these guys many times, and have never had a time that I did not walk out very satisfied. While many shops nickle and dime you to death with piddly tings, these guys will go out of their way to treat you like you are their best customer and bend over backwards to make you feel like you got more than a fair price. There have been countless times I was not charged for things as a good gesture to me. I can't recommend these guys enough! They are great!

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