Bert's Garage

  • 5.0 of 5 stars
1 reviews

132 Expansion Dr, Hillsville, VA 24343, us

(276) 728-3611


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Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Road tests vehicles when appropriate
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Mar 14, 2003
I was driving home from NJ to SC for the Christmas holidays. About eight hours and 500 miles after I started, my car developed an unusual shimmy in the front end. I was totally mystified, because it would get worse and worse if I maintained speed, but it would slack off or even disappear if I accelerated or braked even a few mph. It was late, and I didn't want to be stranded in the dark, so I pulled off and found a motel room for the evening. The clerk recommended that I call Scott Smith at Bert's Garage in the morning. I took the car to them after calling them at 8 AM. The shimmy was gone, but I thought it may have been because the car had cooled down overnight; besides, I wanted to have a mechanic look it over and make sure nothing was about to give out and cause a wreck. They checked all over, but didn't notice anything. Then they took it out for a test drive, and the shimmy didn't return (and it hasn't returned since that evening, either - weird). Because they hadn't done any work other than a visual check and a 15-minute test drive, they only charged me $10 for their time. About as honest and fair a group of mechanics as you could hope to find!

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