Glenn Allen Service Center

  • 4.6 of 5 stars
5 reviews

3011 Mountain Road, Glenn Allen, VA, us

(804) 672-2939


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 21, 1998
Finally found some folks I have no reservations about recommending. Took my minivan to be serviced at the dealer and got a long laundry list and an $850 estimate. These guys weeded out the stuff that needed to be done from the stuff the dealer was going to do because that's just what you do at a particular time or mileage mark.
Aug 30, 2006
Picked the McMillans from this web site, then discovered a friend has dealt with them for 24 yrs. and strongly recommends them. Had just this one experience and they will be my first choice next time. Trustworthy and trusting. A familay affair; husband and wife and two sons. Very experienced. Friendly and accommodating.
May 12, 2009
This is where I send my daughters.
May 31, 2006
We've been dealing with Mr. & Mrs. McMillan since 1999 and they've serviced four different vehicles for us. They are very honest and upfront about saying whether they can or can not do a particular job. And, every time they've recommended a specialty shop for a job they couldn't perform, that shop has always been as honest as they are. I chose the "Biased Customer" choice because I wouldn't consider another mechanic now, unless they recommended one. And they remind me of my Grandparents and how they ran their Taxi Cab business. :-) I also chose Kinda/Sorta on hours of operation because they are a Family Shop and only work during normal weekday hours and Saturdays. I also sent an Online Friend to them when she had some serious transmission problems and was having difficulty finding a local mechanic she could trust. I dunno who they sent her to, but she was so happy that I sent her to the McMillans.
Nov 07, 2011

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