New River Nissan, Christiansburg VA

4.6 of 5 stars

5 reviews

2130 N Franklin St, Christiansburg, VA 24073, us

(540) 382-2903

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	4.8/5
Their repair price is reasonable	3.5/5
They complete the work in a timely manner	4.8/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	4.7/5
They treat male and female customers in the same manner	4.5/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.5/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.5/5

I have been taking my Nissans, and other makes, to this garage since I bought my first Nissan in 1971. I have never been disappointed with the results. The people are not only competent but are friendly and helpful. I always ask for my work to be done by Roy (Sonny) Thornton who has been there for as long as I can remember; he is capable, courteous and well trained. The service manager and the advisers are trustworthy and well informed. I would recommend this shop to anyone.

Oct 09, 2009

The service manager, Buddy and Preston, are excellent. They treat my problems as is it were theirs. They make sure all repairs are done correctly and that I am satified. Their prices are reasonable. And, they are nice people. They have serviced my Maxima since 1995. They serviced my GM Astro from 1989 to last year (I sold it). They service my kids cars (both Camrys). They perform state inspection on all my vehicle (a Saturn Vue and Volvo V40 too!)

Apr 01, 2008