Rowlett's Auto Care
490 Stone Street, Bedford, VA 24523, us
(540) 587-0122
Email:
Website URL:
Is this YOUR shop? Claim it and stay up to date!
About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | N/A |
| They are competent | 2.0/5 |
| Their repair price is reasonable | N/A |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | N/A |
| They take the time to explain the problems and necessary repairs | 3.0/5 |
| They treat male and female customers in the same manner | N/A |
| They are always honest | N/A |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | N/A |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | N/A |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 1.0/5 |
Reviews
Oct 14, 2011
I took my truck in for an airbag light that was on. Rowlett'
diagnosis was an airbag computer. I swapped the airbag
computer myself ($45-used), and the problem was not resolved.
The truck was then taken to the GMC dealer who told me the pin-out of the wiring was messed up. Since the unit worked
just a few weeks ago, and the computer swap was a single
connector plug/unplug (no swapping pins or changes), I have to
conclude that Rowlett' botched up the wiring while trying to
figure out the problem. In the end, the computer was bad
(they got that part right), but then I had to pay the GMC
dealer almost $400 to find and correct the mismatched pins
from when Rowlett's was diagnosing the problem.
Geocoding courtesy of USC Spatial Sciences Institute