Japanese Auto Service

  • 4.9 of 5 stars
5 reviews

1533 S State St, Ste A, Orem, UT 84097, us

(801) 225-0205


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Specializes in Air Conditioning work
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Happily gives binding estimates
Specializes in Transmission work
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 1999
The entire crew at Japanese Auto Service are the most competant and honest bunch of Guys I have ever dealt with. They are always upfront and honest, and are not afraid to tell me if a service is not needed or a repair isnt worth the fifty bucks my car is worth. They are extremly proffesional and could'nt make me happier. Kudo's to Japanese Auto Service!
Jul 19, 2000
  • N/A
I was impressed with the manager going the extra mile with making sure I the customer was satisfied with the work they put into my car. They didin't charge anything to fix the rear,interior brake like inside my car.
Nov 07, 2011
Aug 20, 2004
We happened on Japanese Auto Service more than 15 years ago. We feel lucky to have found them. At one point, we almost didn't buy the newer (used) car that we were considering because it wasn't japanese-made and 'our shop' wouldn't work on it. A couple of years ago they neatly solved that problem-- now they work on all makes. We have always found them willing to discuss repair options, and the likely ramifications of different courses of action. They have been more than willing to install parts we found by scrounging. They respect the estimate that they give you and, in our experience, call you if anything else comes up. We have found them to be honest and up-front to deal with. We recommend them freely to friends and neighbors.
Dec 24, 2005
My family has been taking our Hondas and Toyotas to Japanese Auto for as long as I can remember. They are always up front and honest with what needs to be done and why, fast, and Jim always remembers my name AND my car (for that nice personal touch). They will even do my best to squeeze me in if I have a sudden emergency. Even though I now live 50 miles away, I still make a point to take my car in to Japanese Auto. Definitely recommended!

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