Doug's Auto Repair, Orem UT

4.9 of 5 stars

4 reviews

673 E 1775 S, Orem, UT 84097, us

(801) 224-4055

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About this shop

Hours
Specialties: Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Transmission work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.5/5
They complete the work in a timely manner	4.8/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.5/5
The shop is located in a safe neighborhood	4.5/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.5/5

Reviews

Nov 07, 2011

Feb 10, 2006

He's sometimes hard to get into--but then, I don't mind waiting for reasonably-priced, honest, competent work.

Mar 25, 2007

Doug's is a really great, small shop (Doug, his son, and two other mechanics). Very friendly, low-key, and highly competent. I am satisfied that their integrity is very much intact. Doug and his son Jake are enthusiastic collectors of Ford high-powered racing cars (some incredible cars), so I assumed thier exptertise and interests were mostly with Ford products. Wrong. I've had them work on both my Buick Park Avenue, and my wife's Chevy Blazer, and they've done very well with both. I notice they also have Hondas, Toyotas, etc. in their shop often. Great people. Very capable mechanics. My experience with their honesty has been excellent. Do what they say they'll do, when promised. Doug has an uncanny ability to listen to a problem & diagnose it. Big disadvantages? Hard to find, the first time (finding their location will drive you crazy the first time), and small parking lot.

Jan 13, 2010

Doug's has always treated us and our parents like family; very competent, will repair what and how I want it. I used to be a mechanic and still do some work on my cars, so I don't trust many mechanics.

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