Absolute Autowerks
504 Bishop Avenue, Richardson, TX 75091, us
(972) 231-9777
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About this shop
- Hours
- Specialties
- Specializes in Engine Rebuild workSpecializes in Transmission work
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 3.7/5 |
Their repair price is reasonable | 3.7/5 |
They complete the work in a timely manner | 3.7/5 |
They respond well when they screw something up | 3.7/5 |
They take the time to explain the problems and necessary repairs | 4.7/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 3.7/5 |
The shop is located in a safe neighborhood | 4.5/5 |
The hours of operation are convenient for customers | 4.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Oct 29, 2011
My son, away at college in Dallas, had a problem with his
2000 BMW 528 not starting in the morning even after being
charged the day before. The car also had an oil and power
steering fluid leak which I wanted to get repaired as well.
I had the car towed in to Absolute Autowerks. I told Ashley
that since there was oil on the upper part of the driver's
side of the engine, the leak was probably not at the oil pan
but perhaps from where the oil filter attached.
After reporting for a few days that they were trying to
track down an electrical short that was draining the
battery, Ashley finally said it was just a bad battery. He
told me the car needed to be aligned and that the belts,
radiator hose, and tires also needed to be replaced but that
he could get the tires at a good price. Since, I wanted to
make sure my son's car would be reliable while he was away
at college, I told him to go ahead with everything. The
charge was $2,780.52
My son picked the car up from the shop and drove home for
the holidays. On arriving from the 200 mile trip, he had
lost three quarts of oil. A longer trip would have resulted
in a burned up engine. The power steering fluid was still
leaking. I took the car to a local shop where they repaired
the oil leak, the power steering leak, and a few other
things. The oil was coming from a bad oil filter stand
gasket. The power steering fluid was coming from a bad
steering rack.
With the car no longer leaking lubricants, my son returned
to Dallas. In a few days, the car overheated and he had to
add coolant. I had a technician look at the car. He said
coolant was leaking from the radiator drain because the plug
had not been tightened down. Also, the temperature sensor
had fallen out and was dangling from the wire that connects it.
Looking back at the original invoice, I saw that I had been
charged much more for the tires and battery than I could
have purchased them for locally and that many of the parts
were charged at more than the dealer prices, some a lot
more. I was charged for an oil change at $135.23.
Considering the cost, time to repair, and quality of work, I
cannot recommend this shop.
May 18, 1997
These guys are good. They subed out the alignment on my car. The alignment was screwed up and damaged the front tires. They redid the alignment, provided a rental for me to drive, and adjusted the cost of replacement tires.
Aug 02, 1998
Bob has many years of experience with German makes, and he and his staff work on all makes with equal competence. I am always treated fairly, and when Bob needs to make something right, he does it without hesitation. I'll not go anywhere else as long as I'm close enough to his shop.

Geocoding courtesy of USC Spatial Sciences Institute