Absolute Autowerks

My son, away at college in Dallas, had a problem with his 2000 BMW 528 not starting in the morning even after being charged the day before. The car also had an oil and power steering fluid leak which I wanted to get repaired as well. I had the car towed in to Absolute Autowerks. I told Ashley that since there was oil on the upper part of the driver's side of the engine, the leak was probably not at the oil pan but perhaps from where the oil filter attached. After reporting for a few days that they were trying to track down an electrical short that was draining the battery, Ashley finally said it was just a bad battery. He told me the car needed to be aligned and that the belts, radiator hose, and tires also needed to be replaced but that he could get the tires at a good price. Since, I wanted to make sure my son's car would be reliable while he was away at college, I told him to go ahead with everything. The charge was $2,780.52 My son picked the car up from the shop and drove home for the holidays. On arriving from the 200 mile trip, he had lost three quarts of oil. A longer trip would have resulted in a burned up engine. The power steering fluid was still leaking. I took the car to a local shop where they repaired the oil leak, the power steering leak, and a few other things. The oil was coming from a bad oil filter stand gasket. The power steering fluid was coming from a bad steering rack. With the car no longer leaking lubricants, my son returned to Dallas. In a few days, the car overheated and he had to add coolant. I had a technician look at the car. He said coolant was leaking from the radiator drain because the plug had not been tightened down. Also, the temperature sensor had fallen out and was dangling from the wire that connects it. Looking back at the original invoice, I saw that I had been charged much more for the tires and battery than I could have purchased them for locally and that many of the parts were charged at more than the dealer prices, some a lot more. I was charged for an oil change at $135.23. Considering the cost, time to repair, and quality of work, I cannot recommend this shop.

These guys are good. They subed out the alignment on my car. The alignment was screwed up and damaged the front tires. They redid the alignment, provided a rental for me to drive, and adjusted the cost of replacement tires.

Bob has many years of experience with German makes, and he and his staff work on all makes with equal competence. I am always treated fairly, and when Bob needs to make something right, he does it without hesitation. I'll not go anywhere else as long as I'm close enough to his shop.