Acura-honda Auto Repair
1820 Milam St, Houston, TX 77002, us
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.5/5 |
Reviews
Jan 18, 1999
Whew, I was getting tired of "Agreeing Strongly" to everything. Rick is a good guy, and always looks for the simplest solution and presents options to you- and I always feel that the price is fair. I had an Acura with 200K miles on it, so it needed some repairs. When my air conditioner went out I was petrified that it was going to be expensive (compressor). I called him and described the problem, and he let me know over the phone that he imagined it was a relay- lots of relief. Often when I would leave my car, he would fix small things- once he fixed my long broken power antenna, once some rubber around the window- for free. I guess he figured he was already getting enough because the car was so old, and he knows I am loyal to him. He was recommended to me by a friend, and I have not gone to anyone else since.
Jan 30, 2005
When I decided to buy a jeep and get rid of the Acura, my
only concern was that Rick wouldn't be the person working
on my car anymore. It was actually a consideration as I
really trust him and his work.
May 11, 2012
- N/A
Mar 09, 2005
Rick and staff are great. He doesn't charge you for things
you don't need. He tells you what you do need and
prioritizes repairs, when needed. :-) As a woman, I feel
good about working with Rick. The service that I get is
respectful and efficient.
Thanks to him and Honda, my car never breaks down on the
Houston highways. That is a very good thing.
If you have a Honda or Acura and live on I-10 between Katy
and Town & Country, this is the only place to take your car
for care!
Geocoding courtesy of USC Spatial Sciences Institute