Fred Thornton

  • 4.9 of 5 stars
2 reviews

Bellaire Blvd -&- 6 Hwy, Houston, TX 77083, us



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Road tests vehicles when appropriate
Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jun 26, 2002
I learned how to drive and bought my first vehicle (1996 Jeep Cherokee) when I turned 50 (2000). My son-in-law suggested I have a mechanic check out the car and recommended Fred Thornton whom my son-in-law used, which I did. Fred checked out my Jeep and pronounced it a good buy. Several months later I was driving on the freeway and the Jeep shuddered twice and made a whomping noise. The next day I took it to Fred who said he thought it was the throttle position sensor. He suggested I take it to a transmission shop. I did, it was and I had the throttle position sensor replaced. (This $375 job turned out to be free because a wrecker drive hit the front driver side fender while it was on the transmission repair shop's lot and their insurance paid for the repair to my Jeep and the body work.) About 6 months ago I bought new tires. The tire shop did't do alignments but the gave me a coupon to have one done at a reduced price at a local Midas shop. I took my Jeep to the Midas shop and told them what I wanted. After my Jeep had been on the lift for about 30 minutes the manager came over and said it would cost approximately $850 to fix everything that was wrong with my Jeep. He pointed to something he called a "tracker arm" and said it was broken because it moved. He also said the grease on the "tracker arm" was caused by a broken power steering hose which needed to be replaced. He also said the front passenger side shock was leaking and needed to be replaced but you couldn't replace just one but had to replace all four. I asked for a written estimate on all these repairs and was told it was NOT their company policy to give written estimates. I immediately left (without the alignment) and drove to Fred Thornton. I related to him everything the manager at Midas told me. He looked at my Jeep and told me that the part the Midas manager told me was a "tracker arm" was in fact the rocker arm and its supposed to move in exactly the way it did when the Midas manager was demonstrating to me that it was broken. Fred also the grease in the joint above the rocker arm was packing grease which is supposed to be there to lubricate the joint. As for shocks, Fred said the shocks looked fine to him. I have had no problems with my Jeep since then. Fred has performed oil and brake changes on my Jeep and it has cost the less than the dealer would cherge and the same as most oil change and brake chains would charge. I trust Fred Thornton to work on my vehicle and wouldn't hesitate to recommend him to anyone.
Nov 07, 2011

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