Pond Springs Automotive, Georgetown-Round Rock TX

5.0 of 5 stars

2 reviews

13170 Pond Springs Rd, #D, Georgetown-Round Rock, TX 78729, us

(512) 335-6105

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About this shop

Hours
Specialties: Specializes in Engine Rebuild work
Keeps track of your cars repair history for you
Has ASE certified mechanics
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.5/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.0/5

We have used Pond Springs Automotive for 11 years, since a friend of ours who runs a large transmission shop in town told us he used them himself and trusted them implicitly. That endorsement has proved to be 100% correct. They have worked on our Chevy Astro vans, Ford Escort, Honda Accord, and now Saturn L300 wagon, plus cars of various makes from friends we have recommended the garage to. The shop is a bit off the beaten path, the office is in an older house under a grove of trees, but the shop right behind the office is up to date and very reliable. Rusty, the owner, is always concerned that his customers are satisfied with the service they get. If the survey allowed awarding of stars, I'd give them five!

Sep 28, 2010

Rusty does a good job and is scrupulously honest! I will really miss having such a reliable mechanic when he retires.

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