Overseas Service Auto Haus Inc
4210 Preston Rd, Frisco, TX 75034, us
(469) 252-8300
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About this shop
- Hours
- Specialties
- Specializes in Brakes and MufflersSpecializes in Engine Rebuild workSpecializes in Radiator work
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 4.8/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 4.4/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.6/5 |
The shop is located in a safe neighborhood | 5.0/5 |
The hours of operation are convenient for customers | 5.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.8/5 |
Reviews
Nov 11, 2005
My service tech, Richard, is always amiable, knowledgeable,
and, dependable. He goes over/above what would be
considered good service. He's known for his follow through
and personal care.
In my years of patronizing Overseas Motors their charges
have always been much more than fair. In fact there have
been times when services were complementary.
I must also mention Adam, Overseas' owner, who is always
available and knows his customers as well as their vehicles.
I highly recommend Overseas Service Haus.
Katherine Holzhauser
Nov 11, 2005
Tehy have fixed problems that even the 2 local dealerships
have not been able to fix. They have facilities nicer than
most dealerships also. Go to their weebsite and see their
incredible store fronts at www.overseas1.com
Dec 26, 2006
I own 2 Audis ,an A4 which they have serviced very well and
an A6 which they have had some problems with. They kept the
A6 for two weeks and could not determine the cause of a
recuring "check engine light" When in frustration I finaly
took the car to the Audi dealer they solved the problem in
45 minutes and had found that Overseas had used less
desirable aftermarket parts ona prvious repair that had to
be redone.
Apr 13, 2007
They diagnosed and fixed an issue on the 1st try. BMW of
Dallas had gotten it wrong twice.
Sep 10, 2010
I took my 2001 Infiniti I30 in for a check engine light,
squealing belt fans from A/C on a cold start, and a knocking
from the front passenger suspension. Diagnostic fee was $85
(cheaper than I've paid at the big chain stores). Dropped
the car off at 8am. Diagnostics were finished by 11, and I
was called with the news.
In addition to the phone call, Tony also emailed me a print
out of the report with detailed notes and prices for parts
and labor regarding all the issues. The check engine light
was on due to either a bad 02 sensor or the catalytic
converter, but we wouldn't know for certain until we replaced
the O2 sensor and the car's diag computer could cycle again
(about a 100 miles).
Unfortunately, I neglected to mention the main symptom of my
problems when I dropped it off. I had taken the car to
Autozone and asked them to check their diag machine to tell
me what the check engine light was for. One of the
possibilities was the O2 sensor so I figured that when I put
the hammer down and the engine had trouble revving past 4k,
that the O2 sensor would do the trick (I don't know much
about engines).
When I drove the car home, I floored it to see if the issue
had gone. It hadn't. I called Tony as soon as I got home,
and he spent the next 30 minutes explaining to me how the
car's catalytic converts worked, why they can't just be
flushed out, etc. When I told him that the cost of new
catalytic converters was too much for this old beast of a
car and I would be getting a new-used one, he gave me
resources and suggestions, asked what I was interested in,
informed me about the differences between RWD and FWD cars,
and I didn't feel rushed or stupid through any of it.
I HIGHLY recommend this shop!

Geocoding courtesy of USC Spatial Sciences Institute