Jobob Service

  • 4.9 of 5 stars
3 reviews

3970 W Vickery Blvd, Fort Worth, TX 76107, us

(817) 738-5912


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 07, 1997
Dear Car Guy's: I have a Plymmouth Horizon. Needless to say I have had lots of problems with it. About two months ago it wouldn't start sometimes. The battery cables looked pretty bad so I thought I would take it to Western Auto Parts to get them replaced. (It was late Friday afternoon and JOBOB's is closed on the weekend; that is the only reason why I decided to go there.) Western Auto looked at my car and decided that I not only needed new cables but that my alternator would need to be replaced as well as my brand new battery. The repairs would have cost well over $300. I don't know a lot about cars but I know that if it was my alternator my battery wouldn't hold a charge during long drives. Not to mention the fact that when I had my battery installed I had a systems check done on my alternator and starter. But what really clued me in was the fact that they couldn't give me an exact price on the work because they where not sure what size alternator I needed. It seems to me that if they knew my alternator was bad then they should know what size it was. At any rate I called Hank and he told me that what they (Western Auto Parts) were saying didn't sound right and to bring it in on Monday. Well I did. He checked my battery, alternator, and starter and couldn't find anything wrong. So he would start the car every half hour to try and find out why it wasn't starting for me. He told me that he could replace the starter, that there might be a bad place on it that was catching every once in a while. He said that since he wasn't sure he wanted to wait until it wouldn't start again. He didn't charge me anything for the work that he did. Several weeks later the car wouldn't start again. I got the campus police to jump my car and I brought it in to Hank. He looked around under my hood and found a wire that wasn't getting a proper connection. He replaced it and the battery cables. Hank Milligan is one of the most honest and fair mechanics that I have ever met. I am a young female college student with a horrible little car that has lots of problems (every dishonest mechanics dream/Western Auto Parts). I am very greatful for all of the work Hank has done for me; I feel comfortable taking my car to him and know that the work he does will be done right. Your's Truly, Ashley A. Berger
Jul 15, 2009
It's a wonderful shop that's been in Fort Worth for years. Owner Hank Milligan was kind and made sure I understood what was wrong. The work was guaranteed for 12 months, and I've had no problems since. The price of the estimate was credited to my repair, so that there wasn't an extra estimate charge.
Jul 15, 2009
  • N/A
I'd summarize my issues with them by saying "Poor Time Management!!!!" Details: What annoys me is that they will let you know close to 5:00 p.m (near closing) that the car needs to stay in the shop rather than much before to make things easy for you to plan around. I've had to beg/plead to get a ride home twice and even rented once (there is no rental car service nearby) at the last minute. They ought to be very good at estimating the time of work required instead of treating your car like a science project. I recently went in to get a bulb replaced and have my AC checked, and he took nearly 2 hrs (and a lot of annoyed prodding on my part) to tell me what was wrong. I'd have preferred he fix the problem (the bulb) that I came in for before doing a open-ended investigation while I was "clearly" waiting => implying that I was in a hurry. Another time, they left the radiator cap hanging loose after doing my belt / pumps and my car stalled the next day (for obvious reasons). The AAA guy was nice enough to locate the cap (wedged between a few parts) and said I had every right to be angry for such a sloppy job. I took it back to the shop and I didn't get anything more than a apology. I'll say they do a good job, but a little pricey if you shop around for comparisons.

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