Emmett Automotive

  • 4.8 of 5 stars
5 reviews

4801 Trousdale Dr, Metropolitan Government, TN 37220, us

(615) 832-3268


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Aug 11, 1998
We trust this guy and he has never failed us!
Mar 20, 2002
What impresses me most is their honest evaluations, both of the problem as well as their ability to repair it. If the problem is one that really needs to be handled by a dealer, they say so, often without charging even a modest diagnostic fee. Now we have been regular customers for many years, and they know we will bring our maintenance work to them first, so that may be a factor. If it is a problem they can handle, the price is fair and the work is well done.
Sep 12, 2004
In Emmett's We Trust!
Aug 12, 2005
Very good service and always friendly mechanics (Steve, Pat, Steadman, Donald, and especially Pat)
Nov 24, 2008
Pat and Donald have been taking care of our cars for over 25 years. Prices are reasonable (not cheap), and the service is always top quality. While one of our cars was being serviced, they called to recommend that we get new tires. I simply responded for them to put them on. Only after I hung up did I realize that I didn't even ask which tires they recommended or what the price would be. After all these years, I trust them 100% to take care of our cars and not to take advantage of us. Note that the station is now a Citgo station (not Texaco) and is listed as Emmett Automotive.

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