Richard Jones Garage
303 Defoe Cir, Maryville-Alcoa, TN 37804, us
(865) 984-1684
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Air Conditioning workSpecializes in Brakes and Mufflers
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 4.0/5 |
They complete the work in a timely manner | 4.0/5 |
They respond well when they screw something up | 4.0/5 |
They take the time to explain the problems and necessary repairs | 4.0/5 |
They treat male and female customers in the same manner | 4.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 5.0/5 |
The shop is located in a safe neighborhood | 5.0/5 |
The hours of operation are convenient for customers | 3.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 2.0/5 |
Reviews
Oct 07, 2004
Richard is a gentleman as well as a good mechanic. he
treated my wife and I with the utmost courtesy and respect
while explaining everything to us. One time I just dropped
by without an appointment because my engine light would
not go off, he was covered up with a vehicle in every
stall, but had one of his guys take a quick look. A wire
had come loose from a sensor, his man put it back on,
cleared the engine light with his tester and it all took
less than 10 minutes. Any other shop would have made me
leave the car over night or make an appointment.

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