R.T. Clapp Car Care Center
2045 E Magnolia Ave, Knoxville, TN 37917, us
(865) 524-1241
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About this shop
- Hours
- Specialties
- Specializes in Air Conditioning workHas ASE certified mechanicsSpecializes in Brakes and MufflersHappily gives binding estimatesGuarantees all work for at least 1 month or 1000 milesSpecializes in Radiator work
- Loaners
- No
- Notes
Score card
They are always honest | 4.9/5 |
They are competent | 4.9/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 5.0/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 4.7/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 4.9/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.3/5 |
The shop is located in a safe neighborhood | 3.1/5 |
The hours of operation are convenient for customers | 4.6/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.9/5 |
Reviews
Jan 23, 2002
Fixed leaking Freon valve after I told them I thought evaporator core was leaking - they could have replaced it and charged me $300. Fixed stalling 87 Olds Cierra -redid work 2 times free - problem never returned. Replace rad repair they did under warranty - they discovered leak during other maintenance (95 Taurus) Repaired electronics on 85 Crown Vic. Ford dealer spent $800 and failed to do so first. These guys are honest
Mar 09, 2005
Friendly, honest, personable. Provide rides for free via
their shuttle (mini-van). Several times they could have
done expensive work, which I thought needed to be done, but
they convinced me it was not necessary. Imagine that, a
repair shop that DIDN'T rip me off!
Aug 24, 2005
Got the work done SOONER than expected and for the quoted
price. Was recommended to us by a neighbor who has used
them for 30 years and was always treated fairly.
Jan 12, 2009
I've been going to R. T. Clapp for years. They have my
complete trust.
Mar 09, 2011
Had some issues with screeching wheels and smoke. They had
promised to have the issue diagnosed the next day since it
was coming close to the end of their work day. Instead, they
diagnosed the problem within 30 minutes of my visit. They
had the car fixed by noon the next day. They were very
honest throughout my experience with them and had a very
reasonable price for the repairs. They provided shuttle
service that was available when needed, as well.
Definitely will return for any future repairs and check ups.
Nov 26, 2006
They are great guys to work on your foreign or domestic car, van or truck! They
offer shuttle service, free, in a timely way. I have no concerns about sending my
non-car savy wife there to get repairs or new tires, etc. She is treated fairly. My
father-in-law was also favorably impressed!!!
They do not do exhaust repair or body repair, but can arrange same for you.
The best vehicle repair shop in the South!!
Jul 06, 2004
Requested a quote on water pump repair for a Chevy Van
before a trip to CT. Local GM dealers Quoted between $425
and $336.00 for the water-pump replacement. RT Clapp, put
in a NEW water pump, PLUS a new serpentine belt for
$339.00! I knew the serpentine was cracked, so that wasn't
a surprise. What was surprising was their pricing was
better and their service more quick than I expected.

Geocoding courtesy of USC Spatial Sciences Institute