G & R Automotive, Knoxville TN

5.0 of 5 stars

5 reviews

3201 Chapman Hwy, Knoxville, TN 37920, us

(865) 573-2292

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.8/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	4.5/5
The hours of operation are convenient for customers	4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

Reviews

Mar 05, 2006

I have been taking my cars to these guys for years. I may be slightly bias since the owner, Gary is my neighbor but fact is they have always done us right in every way.

Feb 02, 1998

These guys are great. No 5pm surprises. They always call & let you know before they go over the estimate. Hard working & great at sweating out an obscure electrical problem on our '93 dodge grand caravan.

Nov 07, 2011

N/A

Apr 17, 2006

Great mechanics. Friendly employees. I will never go anywhere else.

Feb 03, 2009

I have taken several vehicles to G&R: 2006/7 -- My daughter's 2000 Mazda MPV had intermittent battery drain over 6 months. Took it to Mazda of Knoxville several times, they never understood the problem, charged big bucks. Being intermittent, I could only take it while it was draining. Took it to Amherst Automotive twice, they could not solve it in several days. Finally G&R found it in a day; was dealer installed VCR power supply. 2006, 07 & 08 -- '01 Ford Windstar: (several trips) ABS module; then speed control module; all service intervals. 2006, 07 & 08 -- '03 Ford Escape: all service intervals. 2001 -- '02 Dodge 15 pass van. Front rod ends, suspension arms, alignment, trans flush. Never disappointed.

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