Alley's Automotive

  • 4.5 of 5 stars
1 reviews

2761 E Stone Dr, Kingsport, TN 37660, us

(423) 288-6000

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
N/A
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
N/A
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Apr 17, 2009
In the past Mitch had always serviced my Jaguar at this dealer. He has always been a very knowledgeable and detail oriented mechanic. I wouldn't trust anyone else to touch this car. A while back he left the dealership and they would not let me know where he went. They knew that they would lose a good customer. I have to say that my confidence decreased drastically when this happened so I went to other dealers in the state but was never really impressed. Thank God Mitch is back! This Cat gets driven very aggressively and Mitch keeps it running right.

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