Done Right Auto

  • 4.4 of 5 stars
3 reviews

51 Marshall Ave, Cumberland, RI 02864, us

(401) 334-3325


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Keeps track of your cars repair history for you
Has ASE certified mechanics
Road tests vehicles when appropriate
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Feb 10, 2003
Tony runs a good shop. We have been using him for three years, and have been delighted with the results. He kept our dying Accura going till we bought a new Mazda 626, which he currently cares for. He has also babied our 1985 Chevy Suburban (173,000 miles)through everything from basic oil changes through broken motor mounts. His estimates are always accurate, his prices (I've shopped a few jobs around) are always good and fair to him and to me as a consumer, If he sees something unanticipated he will call, explain, and give you an honest (!!!) evaluation of: do it right away, think about doing it soon, you don't really need to do this given its age, but....He will order parts for you and keep them until the next time you're in (sometimes months later) and then do the work. He'll shop around, find ways to save money and pass the savings on. When someone smacked the driver's door mirror on the Mazda, for example, he didn't just order a new unit, he rebuilt (with marine tex or whatever) the housing, reattached the little motor and all he really had to buy was the glass mirror.
Nov 07, 2011
May 17, 2004
Tony is a good mechanic. He does however lack the technology and certifications to work on newer vehicles. And he will try to cut a few corners to save the customer money but as i found out on my own vehicle, that will often come back to bite you later. Tony also has trouble keeping help in the garage. But setting most of that aside, he's a good mechanis for general tune-ups and your everyday repairs.

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