201703 - Call 3

Sarah
Johnson
Ithaca
New York
Every time it drops below freezing, Sarah’s doors freeze shut and she has to climb in and out through her trunk. If she can get the doors open, they won’t shut again and so she has to hold them closed while she drives. Tom and Ray say water is getting in through weather stripping and freezing. Tom and Ray say Sarah’s mechanic should take apart the door panel and spray grease in that will keep water from adhering to metal parts and freezing.