201636 - Call 05

Leif
Gustafson
Chester Springs
Pennsylvania
Leif believes that if he cleans his car thoroughly before service it gets better treatment. But, he just got his 90k tune-up and the mechanics didn’t fix a problem with the car almost stalling. Tom and Ray say cleaner cars do get treated a bit better, because mechanics realize owners are anal. But, this time Leif erred by not telling mechanics about the problem when he took the car in.