201217 - Call 8

Liz
Alexandria
Virginia
Liz’s check engine light came on, and she learned she needed a new catalytic converter. She’s selling the car soon, so she saved some money by using an after-market replacement, The check engine light came on again 3 days later, she went back to the mechanic who said the new converter was “burning in.” Also, the car is making some weird rattling and popping sounds. Tom and Ray say that the “burning in” explanation is bogus--the problem is the aftermarket converter was junk, and the noise was caused by it not fitting properly. Liz should go back, and ask him to put in a real Subaru converter--she’ll have to pay the price difference for the part, but he shouldn’t charge her again for labor.