200951 - Call 6

A body/electrical question. They had a volcanic eruption all spring, and even though they put pantyhose over everything, ash got into the tracks of her sun roof. Now, it's stuck open about a quarter of an inch, and motor just grinds. Tried blowing out ash with compressed air, didn't work. Have someone hold the button and try to push it closed manually. Otherwise, need to take sunroof apart. Can try to get the procedure online from Alldata or get a local shop to download it for her. Job will take time, may just be easier to take it to the Toyota dealer in Anchorage, 250 miles away.