Import Auto Works, Indiana PA

4.8 of 5 stars

3 reviews

932 Oakland Ave, Indiana, PA 15701, us

(724) 349-9211

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.5/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	4.5/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	4.5/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	2.5/5

The dealer for my range rover wanted me to buy all new rotors, calipers, along with the new pads I needed. the estimate was around $2000.00 I passed on their offer and let import auto have a look. They confirmed the rotors were getting too thin, but only one caliper needed replacing, while a 30.00 rebuild kit would extend the life of these rather beefy, expensive lockheed calipers. After all these should not be treated as "disposable parts". Total cost:$850.00 parts and labor, I am pleased!!

Jun 04, 2002

I drive an '85 VW Vanagon. Things break on it from time to time. Import Auto sometimes has difficulty finding the parts they need, and they seem oddly reluctant to go online to order anything. However, they are happy to have me order the parts and just charge me for the labor of installing them. I've saved a fair amount of money with this arrangement. They've also always been good about squeezing me in for an emergency repair.

Jul 27, 2010

N/A

I took a VW Jetta to him that the VW dealership in town wanted 850 bucks for a starter motor! Mike put in a rebuilt one for under $150. I quit buying VW's because of that, but I keep going back to Import Auto.

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