Craftmont Auto Service

  • 4.4 of 5 stars
2 reviews

940 Hope Hollow Rd, Carnegie, PA 15106, us

(412) 276-6646


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Specializes in Brakes and Mufflers
Specializes in Radiator work
Has ASE certified mechanics
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Aug 30, 2007
May 16, 2011
I took my car there several times. Two instances that stuck out where that of a timing belt change and a strut replacement. For the timing belt, they gave the car back to me with a cracked spark plug that was not like that when I brought the car in. It ran like crap, and they denied any responsibility. Another time, I took it in for new shocks and struts. I got the car back and noticed that the rear seat and seat deck were not fitting properly. I took things apart to find out that they had removed the rear seat (rear seat did not need to be removed to gain access to the rear struts. If they would have taken 5 minutes to look, they would have figured that out). Upon replacing the rear seat (improperly I might add), they neglected to replace a few bolts and left them sitting under the cushion. They also damaged my fender while installing the struts. Point of the matter is, these guys are hackers. Take your car to them if you don't care about it. Nice guys, decent prices, but it's not worth it.

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