Hans' Foreign Auto Service

  • 4.6 of 5 stars
13 reviews

7045 Ne Glisan St, Portland, OR 97213, us

(503) 254-5859


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Aug 09, 2006
The car broke stalled out while hitting the road for a vacation, luckily still close to home, the dealership was open on a Saturday. Thinking it was 'nothing' I towed it there. After convincing me I had bad fuel, they drained the tank, changed the fuel filter and it still would not start, they recommended that the fuel pump and fuel injector needed replacing at the tune of $4500 -this is 3 year old car at this point- I said STOP! I wanted a second opionion. I called trusty Hans' on Monday morning, they assured me they had never heard of that happening and I made araingements to tow it over. After a day of so they not only confirmed that the fuel pump and injectors were good, they automatically put on all VW diesels that roll through the bay door, a better metal clamp on the fuel line due to the poor quality of the original one, and Viola! A 35 cent clamp comes to the rescue. Smart guys.
Apr 03, 2009
I found Hans' shop through these reviews, and they were great. Very nice, very straightforward. I called on Monday, and they were able to schedule my car in on Wednesday. They found the problems and fixed them, and the car runs better than it has for years. They charged a very reasonable rate. My mechanic was Shayla. Yes, female! They're right on the bus line. I was running late and called, and Shayla said, "Don't worry, I'll wait as long as it takes. " And this for a new customer!
Apr 20, 2004
I'm the owner of a '87 Westy that (surprise, surprise) had one of those mercurial VW problems: Occasionally it would lose power going around corners to the left...sometimes also over an expansion joint in the pavement...go figure. The previous owner had it in a couple shops with no resolution and I took it to another place before finding Hans. Long story short, Hans went so far past the extra mile to figure out the problem (ignition coil) I can't even tell you -- like borrowing a $6,000 on-board diagnostic computer and driving the van everywhere until it hiccuped again! If you're a VW owner and are looking for an honest, knowledgeable and extraordinarily nice place to get your temperamental German fixed, Hans' is your place. Sincerely, Joe Lesher
May 25, 2004
I went to Han's on a recommendation from another VW owner. They have always been honest, patient and flexible. If I say something is wrong with the clutch or transmission, they always check it out. I never feel talked down to; they listen to my concerns, and provide estimates on all the work they do. To date they have yet to make a repair mistake on my vehicle. Han's is easily the best mechanic I have been to.
Jul 01, 2004
Hans is the Vanagon master! Trained by VW and spent 20 years working in the shop at Riviera Motors, the leading VW dealership in the NW in the 70s and 80s. He drives a Vanagon and even has a German accent too. Very competent and honest service.
Jul 19, 2009
Hans has been our mechanic for 10 years. We have three Vanagons, one of which was purchased from him, and he is nearly as fanatic about Vanagons as we are. He takes care of his customers like family and goes out of his way to find reasonably priced parts. He is a Volkswagen factory trained mechanic and he was the head trainer for Riviera Motors here in Portland, which used to be the premiere Volkswagen dealer in Portland. He is honest and sincere and knows Volkswagens, especially Vanagons, inside out. He almost has a sixth sense about them and he has the perfect touch when it comes to adjustments. If you have a Vanagon in the Portland Metro area, it is worth driving across town to take it to Hans.
Mar 11, 2005
Just had some routine maintenance done on my 2002 Jetta. My first time at the shop. Of course I only interacted for a total of 3 minutes, but I found both Hans and Jason personable, competent, quick with the repairs yet willing to take time to talk with me, and honest. What a change from what I've encountered at other shops in the past. Great work, gents. The shop is right at the number 19 bus stop.
Jul 19, 2009
I had to suffer through unsatisfactory work from 3 other garages (the ABSOLUTE WORST being Heckmann and Theiman on SE Powell - horrible customer service, irresponsible workmanship, crappy attitudes), before I found Hans'. VW's are tricky vehicles to up keep and finding someone who is knowledgable and trustworthy is quite challenging. Alas I must look no more. I reccommend Hans with 100% confidence! If you live in the area please give him your business.
Dec 23, 2005
  • N/A
The address to Hans Foreign Auto Service is 7045 N.E Glisan Portland Oregon 97213. Hans, Jason, Brandon are the tech's.
Aug 19, 2006
This is a great shop. We have been taking our 97 Jetta and 90 VW Vanagon here for over 3 years and we have never had a problem. They are prompt, honest, and always reasonably priced. They are willing to admit when they are unsure about a repair and need to do research, and never recommend a repair unless they are sure it is necessary. Knowing about a shop like this takes a bit of the pain out of getting your car repaired and serviced.

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