Thong's Auto Service

  • 4.9 of 5 stars
2 reviews

6006 E Burnside St, Portland, Oregon, OR 97215, us

(503) 230-2913


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Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Aug 04, 2004
My son-in-law stumbled across this excellent mechanic and now the rest of our family are happily going to him (and I live 70 miles away!) He has helped us out with a variety of problems, Toyota, Subaru, BMW (solved a problem the BMW folks couldn't or wouldn't). He has always responded to us immediately, solved the problem (redoing work done wrong at a dealership on one occassion) and his prices are more than reasonable. I was worried at first that the differene in cost I had been used to paying might mean that he was not as good, but he has proved that wrong. He is always kind and friendly and glad to teach and explain. Any drawbacks? He is from Vietnam, coming here in the 60's and still has a strong accent. Once in awhile I have to puzzle over a word or two, but as I love accents, I always get it eventually. That could possibly be a problem for some folks. Also, his shop is small and parking limited, but we have never had a problem getting help as we have needed it - leaving cars and dropping off keys with notes of what is needed. I have recommended this mechanic to others and I have been getting exellent feedback from them as well. Thong notes that he works on domestic and import and specializes in Japanese Cars and Trucks. He will provide loaners when he can, but is on a major street where bus transportation is easily available. I asked about his guarantee - I think I noted 12mos on the check boxes. I think he told me he guarantes from 6 months to 1 year and I did not catch the miles. I am female (55 years) both my daughters (26 and 21) have had excellent help from Thong, my son-in-law (35) is the one who originally discovered this excellent mechanic. He treats us all equally well.
Nov 07, 2011

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