Wheeler Toyota

  • 5.0 of 5 stars
2 reviews

375 Redwood Hwy, Grants Pass, OR 97527, us

(541) 476-6858


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Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Feb 11, 2007
Honest, competent, polite, what more can I say - except that I can tell them to fix anything that needs it and can trust them totally.
Jun 12, 2012
  • big steve
> We received excellent treatment with our recently purchased 2003 > Toyota 4runner. The purchase deal was fair, and we had no pressure at purchase time. We had an AC issue this spring, which we discovered after the 3-mo purchase warrantee had expired last winter). I got a prompt response to my email inquiry re: what dealer might do to help, immediately promising to diagnose the problem for free and they then made a free repair. > Fast, courteous service was exemplary. To have them diagnose and repair the air conditioning in good faith several months after the sale was a fine gesture. > My contacts via email and phone were positive and reassuring, enough so > that I felt confident in sending my wife in with the car > while I was at work. She loaded up with books and paperwork thinking she > would need to be occupied for the afternoon on the appointment > day, only to find herself in and out of both the service department and > the dealer's separate Lube Express within 45 minutes. Organized, pleasant, > efficient, and cordial are adjectives she used to describe the > employees. We could not hope for better service. > As far as we concerned, this is the dealer of choice in our valley.

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