Cascade Motors

  • 5.0 of 5 stars
2 reviews

317 Snipes St, The Dalles, OR 97058, us

(541) 296-1131


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Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Guarantees all work for at least 1 month or 1000 miles
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Dec 11, 2006
I have taken my 1985 Chev step van to Rich for 20 years. He is competent and capable and uses the same kind of reasoning procedure the Car Talk Guys do. He has the contract for UPS as well as other state and municipal contracts so he is specially experienced with trucks and public vehicles. Currently he has two capable mechanics as well. I can always be sure I will get a straight answer, even if it is "I don't know" and I can be sure the best and fairest priced solution to the problem will be applied.
May 22, 2010
I LIKE THIS SHOP! I have several older vehicles in my family group. Rich has kept these cars running at a reasonable cost when other mechanics would have given up or charged so much and/or not been able to do the work and we would have given up. He and his crew are very friendly, unafraid of answering questions and giving options on fixing vehicles. His morals are very high. His costs are quite reasonable, and he will often not charge for a minor repair or advice. I have observed him working with people who are on limited incomes, fixing their vehicles so they run safely and working with them to get paid for the work and materials. I can not say enough about the ethics, mechanical aptitude and ability of Rich and his crew. I recommend him to everyone!

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