Cottage Grove Chrysler Dodge Jeep Ram
2800 Row River Road, Cottage Grove, OR 97424, us
(541) 942-5551
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About this shop
- Hours
- Specialties
- Specializes in Brakes and MufflersSpecializes in Engine Rebuild workSpecializes in Radiator work
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 4.0/5 |
They respond well when they screw something up | N/A |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | N/A |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 5.0/5 |
The shop is located in a safe neighborhood | 5.0/5 |
The hours of operation are convenient for customers | 5.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Sep 12, 2011
My needs are unusual. I have an RV. It requires RV
maintenance as well as engine and drive train maintenance.
For a few years this shop has been doing my mechanical
stuff, plus they do a safety check.
This year, the sheet on my safety check found all ok as
usual, but with a note added - "Fix burned wire for leveling
motor".
I had left the service facility before noticing the comment,
so I did not get a chance to speak with the technician who
had done the work. I called Saturday, and he called me back
Monday morning and left voice mail for me, explaining what
he had found and done.
I have a Bigfoot Leveling system on my Ford E-450 chassis.
It uses a hydraulic pump to raise and lower the leveling
pads. This is an after-market installation, so I never
expected that it would be checked by these folks. What the
service tech found was that the wiring harness had either
been installed too close to the exhaust manifold, or had
come loose and vibrated so that it was too close to the
manifold. After 2 1/2 years of travel, the wires had heated
enough to burn the insulation.
The tech person not only found the problem, he replaced and
rerouted the wire harness so that there would not be a
problem in the future.
It really makes me feel good that they are looking at my
vehicle with that kind of attention to detail.

Geocoding courtesy of USC Spatial Sciences Institute