Chieftain Main Shell

My 1994 Saturn recently died on a Saturday, so I had it towed to Chieftain Main Shell, based on another customer reference. The shop was already closed when I arrived with the tow truck Saturday night, so we just dropped it off. I called them from Columbus (about 60 miles away) on Monday morning and described the problem. They called back in about 3 hours telling me what was wrong. I asked them to adjust the parking brake and check out an exhaust leak. They had everything done by 2:00, at a very reasonable price, explaining all the details along the way. The funny thing is that the repair of the initial problem took less time than it took AAA to get a tow truck to me in the first place -- that was 5 hour ordeal!

Mostly they have been helpful-saving me trips to Columbus for the Volvo. I think they're tired of working on it though, and instead of just saying so-they just sorta 1/2- fixed my throttle problem and told me if I needed something else to go to the dealer. I felt pretty lousy about that. But they have been great until now-so I do think they know what they're doing.