Wagner Subaru
217 N Broad St, Fairborn, OH 45324, us
(937) 878-2171
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 4.9/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | 4.8/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.9/5 |
The shop is located in a safe neighborhood | 4.7/5 |
The hours of operation are convenient for customers | 4.3/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.8/5 |
Reviews
Oct 20, 1998
As a lowly woman who is not of the world of automobiles, I have always done my best to lay the auto maintenance on the hands of my husband. This way I could avoid the discomfort that females often feel when the mechanic asks difficult questions, or worse yet, makes me feel stupid. Doc has changed all that for me. I have purchased two cars from him and he always listens to my descriptions as he diagnoses the problem. Doc never tries to sell me something other than what I really need. "No pressure" is not his slogan, it's the way he does business. If there is a problem brewing in my Subaru, Doc simply explains the problem, outlines the various solutions (including his recommendation) and allows me to decide when, where, and how much to buy into the plan. His only problem: he won't allow me an even trade of my 10 year old Subaru for a year old one.
Apr 18, 2006
Wagner Subaru has been the only repair/service shop I have
used since 2000. They are very honest, reliable and
xcellent at troubleshooting problems. I just purchased my
second Subaru from them in December 2006 and one of the
main reasons I bought another Subaru is because, in my
opinion, they are #1 in customer service. By the way, I am
a very tough customer with high expectations.
Aug 31, 2010
They have offered advice, suggest best done by myself, lent
manuals, (I am compentent to do head gaskets,
clutches,brakes, etc,, and am an electrical engineer)
Prices have always been fair.
Is a small Family business, wins Subaru kudos for service
almost every year.
Aug 31, 2010
Wayne, the manager, is the most competent and honest
mechanic that I've ever met. He'll often tell me that what
I think I want doesn't need to be done and advise on
planning noncritical repairs. If I'm worried about a
strange noise, he'll work me into the schedule. I just
wish they were open later and on weekends, but there is no
better shop in the state.
May 20, 2008
These guys do excellent work. For instance, my car
developed a problem just after I left home to go to work. I
limped the car over to Wagner Subaru. They found the
problem, fixed it on the spot and got me to work only a half
hour later than usual.
My wife and I have two Subarus. I take care of the easy
stuff myself, but leave the rest to these guys. The price
is always fair. This is easily the best auto repair shop
I've used.
Aug 31, 2010
These guys are honest. If my car needs repair, they'll do
what needs to be done, and do it right. But they'll also say
when something DOESN'T need to be done. I feel I can always
depend on their accurate, honest appraisal of the work that
needs to be done, and that they will stand behind their work.
Aug 01, 2011
This is a small dealership and they really pride themselves
on customer service. I actually talked with someone who
drove his Subaru up from Cincinnati to get it serviced at
Wagner's although there are at least two Subaru dealers in
the greater Cincinnati area. They are willing to explain
things and they seem to be honest and very competent.

Geocoding courtesy of USC Spatial Sciences Institute