Crown Chrysler-Dodge-Jeep-Ram

4.9 of 5 stars

2 reviews

6350 Perimeter Loop Rd, Dublin, OH 43017, us

(614) 761-2360

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About this shop

Hours
Specialties: Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	4.5/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	4.5/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.5/5

I had a new Chrysler convertible which was broken into. For more than a year, the dealer I bought the car from (not Crown) couldn't get it fixed. It did not fall under the lemon law since it was leased. For 6 months, it waited on enough parts to make it drivable (car rental got expensive). Then, one piece at a time, the parts came in, requiring a stay of an average of 1 week each to install. This dealer said parts were not available, parts got run over by a forklift (I am not making this up!), etc. I went to Crown and asked them if they would be willing to be my warranty dealer. They got the parts one week later, and they were installed in 1/2 day, and the car was fixed right (it did not leak, even in brushless car washes). Since then, a rental car at a reasonable price has been available, and no maintenance has taken more than part of a day. Guess where I will buy my next DaimlerChrysler from. . .

Jul 04, 2005

Richard Miller, Service Manager, and the service staff at Crown are extremely professional and their new state-of- the-art facility is ideal for any Mopar owner, for routing maintenance through major repairs!!! I highly recommend them after going to them exclusively for over fifteen years!

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