Voss Toyota, Dayton OH

4.0 of 5 stars

1 reviews

Us Rte 35 2110 Heller Dr, Dayton, OH, us

(937) 431-2100

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About this shop

Hours
Specialties
Loaners: No
Notes

Score card

They are always honest	N/A
They are competent	5.0/5
Their repair price is reasonable	N/A
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	3.0/5
They take the time to explain the problems and necessary repairs	3.0/5
They treat male and female customers in the same manner	N/A
They are always honest	N/A
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.0/5
The shop is located in a safe neighborhood	N/A
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.0/5

I've been going to VOSS Toyota on and off since 1990. Back in the early 90s, I had a problem with a clutch chirp on my Corolla. Another dealer fixed it so-so, after the chirp/pulsing came back, an employee made the clutch work better than the day I drove it off the lot! I later had a problem with a noise/vibration that they never could pinpoint. I quit taking it back after the 2nd or 3rd time. This was around '94 or 95, and multiple sound pickups exist now (I don't know if they have a set). I recently took my van in for a (turned out to be a) brake noise. They knew what it was from the test drive, they checked the other brakes, and the front brakes were getting thin, and identified a looseness in one front wheel without being asked. They didn't explain that condition very well, but I decided to trust them and just have it fixed (against my instincts) Who would expect a Toyota to need a new hub and bearing at 85,000 miles ($500)? None of my Ford/GM cars ever did. The hub and bearings looked good to my untrained eye, but I didn't see what the wheel was like before it was fixed (Aug 2005)

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