Extra Automotive

  • 4.7 of 5 stars
2 reviews

2446 East Dublin Granville Road, Columbus, OH 43229, us

(614) 523-3161


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Has ASE certified mechanics
Happily gives binding estimates
Guarantees all work for at least 1 month or 1000 miles
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 21, 2011
  • Pr1mus285
I had alternator #1 die on me some time back – a few months ago, and a different mechanic replaced it for me. - NOT extra automotive, but a reliable mechanic. Then I had alternator #2 die on me. It was a remanufactured alternator from Federated – that still had a warrantee on it. I needed a mechanic that used federated auto parts. I found Extra Automotive and got AAA to get me up there. Got the receipt faxed down to extra automotive. They found the alternator to be quite dead. Easy fix – put a new one in under warranty, at only labor cost. 160 some dollars – and considering you have to disconnect motor mounts and lift the engine out of the car to get the alternator out on a 2000-2004 ford focus, it certainly seemed fair to me. A day later… Alternator #3 – YAY back on the road again. Until it started cutting in an out. I found hitting the alternator with a wrench would cause it to cut back in for a bit. I eventually got a 2x3 and a hammer and I would percussively repair the thing for a bit - you could hear it kick back in and charge the batteries – but eventually it would cut back out. But that stopped working entirely within 2 weeks. Called extra automotive and they scheduled me for Alternator #4 – Yay… back on the road again… 2 days later – and I had another dead battery, and was charging the battery behind the apartment again. At this point the mechanic was like “umm, I want to do some more testing to make sure its something else” Fair enough - I would come to the same conclusion. I personally re-routed another alternator cable. Kind of a rig job but it proved it was not the cable. I also tested the cable that plugs into the alternator – and so did the mechanic, and seeing there were no other issues got me LUCKY ALTERNATOR #5! – He went out and got an AC Delco branded alternator. No more Federated alternators for this car. Not sure how he’s making money here, but I got an alternator that works. I swear even this alternator kicks out a little every now and again – but its been working good enough for a year now. I never got charged a penny beyond the original payment. THIS IS WAY ABOVE AND BEYOND TE CALL OF DUTY TO DO THE JOB 3 TIMES. IT WAS BAD PARTS, NOT A BAD MECHANIC THAT CAUSED MY INCONVIENCE. KUDOS TO THOSE THAT WILL MAKE THINGS RIGHT The only reason I haven’t gone back is because I insist on doing all of my own work any more. Ever since another mechanic left an EGR tube disconnected, it’s just not worth it to me. I do my own work because I have a vested interest in doing it right. And I also have a supercharger… amongst other things. Lesson? Rebuild your own alternator. Or get a brand new one. Put it in yourself. you will learn more and be a better human being. Or go with these guys, because they will make it right. FYI - I dont have any huge audion equipment. Stock stero only. One power inverter - but I rarely draw more than 60 watts from is. With my new alternator, I used it ONCE to draw more than 300 watts for charging someones battery. The new alternator holds up well enough to that - but I wouldnt do it on a regular basis.
May 24, 2012
  • Lainie
I found this place on the CarTalk site. Quick, reasonably priced, and don't try to upsell. My daughter and I drive two 10YO cars; we need them to be reliable and safe, but we're on tight budgets and don't care about nonessential repairs. I trust Extra to understand and respect that.

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